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Unemployment Claims Management

When you consider your unemployment claims process, you face complex and ever-changing compliance requirements and increasing costs. In today’s business and economic environment, controlling rising unemployment costs is a critical and challenging task for all employers. Very few employers are familiar with unemployment laws and regulations, most do not have the time or resources to adequately defend themselves and successfully fight claims. Managing claims can be very costly and time consuming; one simple claim can cost a business thousands of dollars in taxes and affect a business’ tax rate for three years.


We provide our clients with extremely proactive and successful claims management services. Services that relieve our clients of the headaches and time consuming burdens associated with handling claims and phone calls from the state, allowing our clients more time to focus on their core competencies – the areas of their business that actually generate revenue.


Claims Administration

  • In-depth analysis of clam ins to establish all possible/legitimate ways to avoid charges

  • Complete and thorough investigation of each claim filed

  • Collect all relevant facts regarding the employee's separation. Interview by phone all witnesses with pertinent knowledge of separation

  • Present you case to the state and advocate on your behalf

  • Respond to all inquires from the state

  • Review all determinations for accuracy and request correction on all errors


Appeals Representation

Each adverse determination is reviewed for appeal.  The case is discussed with you to determine if an appeal should be filed.

  • We represent you in all appeal hearings

  • An experienced representative will organize, prepare and assist you in presenting your case at the hearing

  • Requests for review to the Unemployment Appeals Commission are filed on your behalf


  • Verifying the accuracy of the unemployment tax rate and auditing the charge statements that are issued by the state unemployment agency is an essential part of our administration.  We evaluate and resolve all quarterly and annual state unemployment reports.

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